Phillipa Hoffman

We had a great time at Rhino Safari Camp. Everything ran to plan. We were particularly grateful for the call from the Premier Team on our way up to Kariba, updating us on the position with regard to crossing the lake and the contingency plans in place if it transpired that it was not going to be possible to transit that day. Thankfully, the lake did settle as we arrived and we made it across to camp that day. We were most impressed that you managed to find my husband's phone number (not helpful that I'd left my phone at home!). This follow-up was really appreciated, thank you! It's reassuring to know that once you've secured a booking and it's paid for that your customer service continues on until safe arrival at the destination. We had a great weekend. Thank you.

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